Cancellation & Refund Policy — Shubhangi Collection
1. Order cancellation by customer
- Before shipment: You may request cancellation of your order (or specific items) before it is dispatched. Contact us immediately at contact@shubhanghicollection.in or +91 90049 54792 with your order number. We will confirm cancellation and initiate refund.
- After shipment: Once the order has been dispatched, cancellation is not possible. You may request a return/replacement as per our Return & Replacement Policy.
2. Cancellation charges
- No cancellation charges apply if the order is cancelled prior to dispatch.
- If any payment gateway charges were non-refundable at the time of cancellation, these charges may be deducted from the refund amount (we will inform you if applicable).
3. Refund method & timeline
- Refunds for cancellations processed before shipment will be made to the original payment method within 7–14 business days (depending on the payment provider).
- For card or net-banking refunds, it may take additional time for the issuer bank to reflect the credit in your account.
4. Refund for failed delivery or seller cancellation
- If delivery fails due to our error, or we cancel your order, we will initiate a full refund to the original payment method within 7–14 business days after confirmation.
5. Contact for cancellations & refunds
- Email: contact@shubhanghicollection.in
- Phone / WhatsApp: +91 90049 54792
